Millers Jewellers Watch Guarantees

Below are the general terms of the gurantees as provided by the watch manufacturers we supply for. For more detailed information please feel free to contact us.

Bulova Watches Guarantee

A Bulova watch is covered by our 3-Year Global Warranty from the moment of purchase.

Caravelle Watches Guarantee

A Caravelle New York timepiece is warranted to the owner for three full years from date of purchase. The warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship under normal use.

Citizen Watches Guarantee

A Citizen watch is guaranteed against defects in material and workmanship for five years from the date of purchase. This five year guarantee is applicable in the UK and Ireland only. However if you take your watch abroad, Citizen's International Guarantee applies and is valid for one year from the date of purchase.

Dreyfuss & Co Watches Guarantee

If during a period of 24 months from the date of purchase your watch becomes defective due to faulty materials or workmanship we guarantee to replace free of charge the defective part providing that the watch has not been damaged due to accident, misuse, wear and tear or neglect.

Skagen Watches Guarantee

Skagen Watches are protected by an International Limited Lifetime Warranty. The warranty covers defects due to faulty material or workmanship, subject to normal conditions of use.

Rotary Watches Guarantee

All movements in Rotary wristwatches have a lifetime guarantee. The only condition to this warranty is that you return the watch to Rotary for a professional service at least every 3 years. Although servicing will be chargeable it will contribute to your Rotary's long life through cleaning, lubrication, replacement of any worn parts, regulations and full testing.

Please Note:

  • Guarantees which have been altered, falsified or tampered with will not be honoured.
  • The guarantee does not apply to leather straps or glasses.

Returning a Watch

When returning a watch please ensure that it is packaged in a sturdy box ensuring maximum protection against damage during transit. Send it registered mail with your guarantee or proof of purchase and reason for its return. Include your name, return address and daytime telephone number.

We aim to turn all repairs around within 2 weeks (for standard guarantee work). Servicing includes a 24 hour period of bench testing.