We always endeavour to provide the highest level of customer service and therefore we really appreciate it if you let us know how we are doing.

To do this fairly we have partnered with the independent review site Trustpilot to collect our customer reviews.

We are currently ranked as 'Excellent' where 222 customers have written a review on Trustpilot.

You can view all of our reviews and leave your own at Trustpilot here.

Latest Customer Reviews

Jacqui Andrew (24th June 2014 20:40) 5

Excellent customer service.

Watch ordered wasn't in stock, was kept updated of order progress. Watch just as expected when received.

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stan Rolls (21st June 2014 18:22) 5

Treakle Top

Exellent Servvice in all respectsIt was my mistake ordering a watch with a Stretch bracelet . T.P

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Michael Wittering (19th June 2014 14:41) 5

Absolute First class service!

Absolute First class service!

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mrs m sykes (19th June 2014 14:02) 5

Quite simply "The Best".

Brilliant product, great price, fantastic service and speedy delivery. Couldn't ask for more. Thank you

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Jane Bexon (17th June 2014 21:23) 5

5 Star Service!

I was delighted to find the Rotary watch I had been looking for at such a reasonable price. It was even better when free engraving was offered. The service was friendly and very efficient. My only disappointment was the faulty strap buckle. However, this was sorted out immediately with a smile. i wouldn't hesitate to recommend Millers Jewellers to friends and family.

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Chris Barford (17th June 2014 21:13) 5

Ordered one day, delivered the next

Trouble free,exactly what I ordered .

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Amy Yockney (16th June 2014 15:21) 5

Really helpful, great products, fast delivery

Very happy with the service I received, everyone that I spoke to were very helpful and resolved my query in a promt manner, delivery times were amazing as my purchase was a present for my partner, so I needed it by a specific day, he was not disappointed as it arrived in good time! Would definately recommend this company to anyone, great prices and quality products!

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JOHN (16th June 2014 10:32) 5

Proper old-fashioned customer service

I recently purchased a Citizen watch from Millers Jewellers for my son's 21 st birthday present. Unfortunately the watch he'd originally selected was no longer available, as Citizen had discontinued the model. Following my online order, Millers emailed me with an apology and alternative suggestions in a similar style to the one he'd originally chosen. It was also nice to receive an unprompted phone call, to ensure we were happy with their service, and I liaised with James and Richard about choosing an alternative model. Once chosen, Millers fulfilled the new order quickly, keeping me informed throughout the process, and refunded the balance promptly. As a gesture of good will, they also engraved a short message on the watch back. It is so refreshing to find good old-fashioned service and value like this in today's online retail world, and I told them so!.

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Nigel Bull (15th June 2014 15:04) 5

Old fashioned service from a modern business

Bought my wife a watch for our wedding anniversary, The watch was delivered 24 hours later, beautifully packaged and at slightly over half the price of a high street retailer.Online purchasing at its very best.

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